GiftOfCeed - Privacy Policy

Privacy Policy for Gift of Ceed

Effective Date: 03/04/2026

At Gift of Ceed, we know that gifting is a deeply personal experience. We are committed to protecting your privacy and ensuring that the personal information of both our customers and their gift recipients is handled with the utmost care and security. This Privacy Policy outlines how we collect, use, disclose, and protect information when you visit our website, use our services, or purchase our curated gifts.

1. Information We Collect

To curate, process, and deliver your gifts successfully, we collect the following types of information:

Buyer Information: When you create an account, place an order, or subscribe to our newsletter, we collect details such as your name, email address, billing address, and phone number.
Recipient Information: Because we are a gift shop, you will often provide us with the personal information of third parties (the gift recipients). This includes their name, delivery address, phone number, and any personalized messages you include with the gift. By providing this information, you confirm that you have the right to share it with us for the purpose of fulfilling the order.
Payment Information: When you make a purchase, your payment details are collected. Note: We do not store your full credit card or banking information; it is securely processed by our trusted third-party payment gateways.
Automatically Collected Data: As you browse the Gift of Ceed website, we automatically collect data regarding your device and browsing actions (e.g., IP address, browser type, pages visited) to help us optimize our store.

2. How We Use Your Information

We use the data we collect primarily to ensure your gifting experience is seamless:

Order Fulfillment & Delivery: To process transactions, verify payments, create personalized items, and ensure couriers can successfully deliver the gift to the recipient.
Customer Support: To assist you with tracking updates, order modifications, returns, or general inquiries.
Marketing and Communications: To send you updates on new curated collections, seasonal gifts, and promotional offers (only if you have opted in). You can unsubscribe at any time.
Fraud Prevention: To screen orders for potential risk and fraud, ensuring a safe platform for all users.

3. Sharing Your Information

We do not sell, rent, or trade your personal information or your recipient's information to third parties. We only share data under these necessary circumstances:

Service Providers: We share specific details with trusted third parties who help us run our business. Most importantly, this includes sharing the recipient's name, address, and phone number with our courier partners to ensure accurate delivery.
Payment Processors: To securely facilitate your transactions.
Legal Compliance: We may disclose information if required by law, to comply with legal processes, or to protect the rights, property, and safety of Gift of Ceed, our customers, or the public.

4. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your browsing experience. Cookies help us remember items in your cart, keep you logged in, and analyze site traffic so we can improve our gift curation. You can adjust your browser settings to decline cookies, but this may affect how certain features of the store function.

5. Data Security

We take data security seriously. We implement industry-standard security measures, including encryption, to protect your personal and payment information during transmission. While we use commercially acceptable means to protect your data, no electronic storage or internet transmission is 100% secure.

6. Your Data Protection Rights

In accordance with applicable South African data protection laws (such as POPIA), you have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Update or correct any inaccurate details in your account.
Deletion: Request that we erase your personal data (subject to specific legal or record-keeping exceptions).
Opt-Out: Withdraw consent for marketing emails by clicking the "unsubscribe" link provided in our communications.
Note regarding recipients: If a gift recipient wishes to have their delivery details removed from our past order records after a delivery is completed, they may contact us to request deletion.

7. Children’s Privacy

Gift of Ceed is a platform intended for adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our business practices or legal obligations. The updated policy will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you need to update your or your recipient's information, please reach out to us: